Issue link: https://essentialaccessibility.ufcontent.com/i/1422386
STEP 2 Conduct a Comprehensive Audit Remediating your organization's website and digital properties properly takes time. Vendors and technology that tout quick fixes will only do half the job, setting you up for risk down the road. The compliance process varies by organization size and number of digital properties, and requires multiple rounds of testing to ensure all barriers are addressed. Through our multi-step remediation process, we will: • Conduct a comprehensive audit of your website and digital properties to test against ADA compliance, 508 compliance, and the latest WCAG standards. We do this using a combination of technology and real people who use assistive devices to navigate the web. This is critical to understand the full scope of issues occurring on your digital properties. • Establish an audit trail documenting your efforts to improve accessibility. This will serve as your organization's 'system of record' and eliminate information loss in the event a key stakeholder leaves the company. It can also prevent any changes or updates made on your digital properties appearing as an attempt to destroy evidence. • Refine accessibility roadmap to account for any critical new issues discovered during the audit. We prioritize fixes in accordance to the legal risk they present your organization and will update as required to continually minimize liability. • Repair, test, repair, verify. We'll guide your team through the repair process and evaluate each fix to ensure it was completed correctly. According to Seyfarth Shaw, the majority of ADA Title III lawsuits filed in 2019 related to claims that websites did not work with screen reader software which reads web content out loud. A smaller number related to claims over lack of captioning for online videos. Industries most impacted by ADA lawsuits in 2019 were Retail and Food & Beverage. 5 | essentialaccessibility.com