4 | essentialaccessibility.com
Business Opportunities
1. Financial Services
Online and mobile banking is quickly becoming the norm; people
with disabilities, in particular, often embrace the option of conducting
financial transactions from their own home or smartphone, rather than
taking the time and effort required to visit a branch in person.
In general, people with disabilities report that their financial needs are
less likely to be fully served by the banking system.
A recent report from the Federal Deposit Insurance
Corporation pointed out that while mobile financial
services are being marketed as convenient
"anytime, anyplace" tools, and have great
potential for customers with disabilities, they're
missing the mark if the technologies themselves
are not accessible and usable by people with
disabilities.
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8 Banking Status and Financial Behaviours of Adults with Disabilities, Federal Deposit Insurance Corporation
